Ref: - REQ00413
Employer: - TraffordCouncil
Location address: -SalfordCity Council, Swinton, M27 5FJ
Salary: - GBP 20,661-GBP 22,658 per annum plus 14% unsocial hours allowance
Salary Grade: - Band4
Working pattern: - FullTime
Workinghours: - 12 hour shifts averages to 36.25 per week
Contract type: - Permanent
Closing date: - 17thDecember 2017 23.59
Interviews: - To beheld early January
Average of 36.25 hours per week (Shift Pattern will be discussed atinterview stage)
Trafford Councils 24hour control room is currently seeking a CCTV Control Room Operator for a fulltime position to deliver the effective monitoring of CCTV across public areaswithin the Trafford Council area.
This is an excitingtime for our CCTV and Out of Hours control room services as we are about toco-locate and enter into a partnership with our colleagues in Salford inexcellent facilities with new infrastructure and market-leading equipment.
You will act as aprimary link to all stakeholders including GMP and other Emergency Services,Community Safety staff, Social and Mental Health Services, schools, facilities managers and other partners to helpdetect and eliminate crime and anti-social behaviour within the community andto ensure access to Council services out of hours. You will also assist the wider community byresponding to enquiries from the general public, therefore excellentcommunication are essential together with strong customer service skills.
The role will providean exciting and challenging job for the successful applicant monitoring theborough, dealing with phone, radio and alarm response. The ability to think clearlyand prioritise is important as well as being able record details accurately onthe operating system. You should also be ready to deal with members of thepublic making various enquiries about council services. You will be required todemonstrate an ability to organise and prioritise your workload and have theability to respond and adapt to changing priorities to ensure delivery of aquality service.
This positionrequires a highly motivated individual that works well under pressure.Responsibilities also include the ability to constantly monitor all activitiesand communications even in the event of an emergency ensuring that correctprocedures are followed for the call out of Council Staff.
Because of the workit is essential that the post holder holds a valid SIA licence as well aspassing a Non-Police personnel vetting investigation prior to commencingemployment.
This is an excellentopportunity to work with two forward thinking local authorities at theforefront of partnership working, in a service that is expanding into thecommercial world.
This post is exempted under the terms of the Rehabilitation of OffendersAct 1974 (Exceptions) Order 2003. The successful candidate will be subject to aPolice Vetting check.
To access the job description/person specificationsplease click here:-
www.trafford.gov.uk/residents/jobs/job-descriptions/Control-Room-Operator-JDPS-2.pdf