ICT Customer SupportManager
Employer - TraffordCouncil
Location Address -Trafford Town Hall, Talbot Road, Stretford M32 0TH
Salary - GBP 41.025-GBP 43,821
Salary Grade - Band11
Working pattern - FullTime
Working hours - 36.25
Contract type - Permanent
Closing date - Thursday7th December 2017
Trafford Council is recruiting an ICT Customer Support Manager toensure the delivery of exceptional customer service to over 3000 internalcustomers and meeting Council objectives. Experience is essential. Key responsibilities include: managing and developing a small team in the daily operations of the ICT Help Desk, managing ICT revenue and capital budgets,managing hardware and software assets, managing ICT contracts and procurement.
Skills: Proven track record in a service management role in an ICT department, strong people management/leadership skills, computer skills in MSOffice, financial software and databases
To access the job description/person specificationsplease click here:-
www.trafford.gov.uk/residents/jobs/job-descriptions/ICT-Customer-Support-Manager-JDPS.pdf