REQ00702Employer - Trafford Council Address - Trafford Town Hall, M32 0THSalary - GBP 21,074 - GBP 23,111 Per Annum (Plus 4% On Call Allowance) GBP 13,952 - GBP 15,301 Pro Rata's SalarySalary Grade - Band 4Working Pattern - Part Time, ShiftWorking hours - 24 HoursContract type - PermanentClosing date - 27/08/2018 Interview date - 07/09/2018
Trafford Councils 24hour control room is currently seeking a CCTV Control Room Operator for a part-time position to deliver the effective monitoring of CCTV across public areas within the Trafford Council area.
This is an exciting time for our CCTV and Out of Hours control room services; we are co-located in partnership with our colleagues in Salford in excellent facilities with new market-leading equipment.
You will act as a primary link to all stakeholders including GMP and other Emergency Services, Community Safety staff, Social and Mental Health Services, schools, facilities managers and other partners. You will help detect and eliminate crime and anti-social behaviour within the community and to ensure access to Council services out of hours.
You will also assist the wider community by responding to enquiries from the general public, therefore excellent communication are essential together with strong customer service skills.
The role will provide an exciting and challenging job for the successful applicant monitoring the borough, dealing with phone, radio and alarm response. The ability to think clearly and prioritise is important as well as being able record details accurately other operating system.
You should also be ready to deal with members of the public making various enquiries about council services. You will be required to demonstrate an ability to organise and prioritise your workload and have the ability to respond and adapt to changing priorities to ensure delivery of a quality service.
This position requires a highly motivated individual that works well under pressure. Responsibilities also include the ability to constantly monitor all activities and communications even in the event of an emergency ensuring that correct procedures are followed for the call out of Council Staff.
Because of the work it is essential that the post holder holds a valid SIA licence as well as passing a Non-Police personnel vetting investigation prior to commencing employment.
This is an excellent opportunity to work with two forward thinking local authorities at the forefront of partnership working, in a service that is expanding into the commercial world.
This post is exempted under the terms of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 2003
The successful candidate will be subject to a Police Vetting check.
To access the job description/person specifications, please click here:-http://www.trafford/gov.uk/residents/jobs/job-descriptions/CCTV-Control-Room-Operator-2018.pdf
For information about working at Trafford Council, please click here:-http://www.trafford.gov.uk/residents/jobs/job-descriptions/Info-For-New-Empoyees-2018.pdf
The Council needs to hold and process information about employees, workers and other individuals as appropriate, for various reasons. With the General Data Protection Regulations coming into force we have in place a new privacy notice for staff, contractors, volunteers, trainees, those on work experience and job applicants.
To find out more, please read here: http://www.trafford.gov.uk/recruitment-and-employment-privacy-notice