Exchequer Services OfficerREQ00966Employer - Trafford Council Address - Waterside House, Sale Waterside, M33 7ZFSalary - GBP 24,779 - GBP 26,317Salary Grade - Band 5 Job category - Business & Corporate ServicesJob Type - Revenues, BenefitsWorking Pattern - Full TimeWorking hours - 36.25Contract type - PermanentClosing date - 23/06/2019Interview date - TBC
Trafford Council has a merged financial assessment function within Exchequer Services where Officers administer Housing Benefit and Council Tax Support together with Social Care Financial Assessments.We require a Exchequer Service Officer, to lead a team of staff, delivering a first class, professional and high quality front line service. The post holder will need to have a sound working knowledge in procedures for Housing Benefit / Council Tax Support and/or Social Care Financial Assessments.The successful candidate will require at least two years' experience in a similar revenues or financial background as per the Job Description and Personal Specification. If you would like further information about this role please contact Rob Byrne on 0161 912 2328 or email rob.byrne@trafford.gov.ukNote that although the current vacancy is working on the Financial Assessments Team, the job role is generic and therefore the successful candidate must be willing to work in any of the Exchequer Services functionsDuties include:1. To deal with complex and difficult cases, making decisions in line with Legislation and Policy.2. To manage the performance (Service, productivity and quality) of a team of Support Officers delivering day-to day services. 3. To monitor and evaluate the performance levels within the team with a view to identifying ways of improving performance levels. 4. To supervise the administration and workload of the team ensuring all processes are carried out in a timely and consistent manner.
To access the job description/person specifications please click here:-www.trafford.gov.uk/residents/jobs/job-descriptions/Exchequer-Services-Officer-JD.pdf