Customer Service Advisor REQ00965Employer Trafford Council Location Trafford Town HallSalary GBP 21,074 - GBP 23,111 per annum Salary Grade Band 4Working Pattern Full TimeWorking Hours 36.25 hours per weekContract Type Fixed Term Contract for up to 6 months for Maternity CoverClosing date 23/06/2019Interview date TBC
This is an exciting time within Trafford's MARAT Front Door Service as we continue to develop our approach to Safeguarding and Early Help.
We are looking to recruit a customer service adviser to join our established Duty Desk Team to cover 6 month of maternity leave.
The successful applicants will work closely with social workers and managers, as well as other multi agency team members, and internal and external agencies to ensure that appropriate advice and support is offered to Trafford families.
The successful applicant will have excellent communication and organisational skills, and the ability to work well under pressure and in a busy environment.
Experience of working as part of a frontline team, strong communication skills, and knowledge of the issues facing adults, children, young people and their families is essential.
For further information or an informal discussion about the role please contact Jenny Hess on 0161 912 5099.
To access the job description/person specifications please click here:-http://www.trafford.gov.uk/residents/jobs/job-descriptions/CSA-All-Age-Job-Description-May-2018.pdf